Delivery Policy

At Drainage Guys (a trading name of Monarch Works Ltd), we aim to dispatch all orders promptly and ensure they arrive in perfect condition.

Delivery Options:

  • Standard Delivery: 2–5 working days
  • Express Delivery: 1–2 working days (available at checkout for eligible items)
  • Local Delivery: Same or next-day delivery may be available for select postcodes

Delivery Charges:

  • Delivery costs are calculated at checkout based on order size, weight, and location.
  • Free delivery may be available on qualifying orders — check our homepage for current offers.

Important Notes:

  • Deliveries are made Monday to Friday (excluding bank holidays).
  • Please ensure someone is available to receive the delivery at the address provided.
  • Large or palletised items may require offloading assistance.

If you have any questions about your delivery or need to make special arrangements, please contact our team at 01384 881442 or Email us at sales@drainageguys.co.uk